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We're looking for an Account Supervisor to join one of the industry's strongest agency teams.
In this role, you will ensure that our client needs are met strategically and tactically, and will maintain an effective level of direct contact with our clients. You will monitor and guide the account team’s daily activities, and provide sound and thoughtful coaching to those that report to you. You will oversee the account's growth and profitability, and the development of the account.
Maintain strong relationships with all senior-level client personnel
Ensure client relations are positive and stable; and that management is immediately informed of any potential problems, budget overruns, etc.
Review strategies and recommends improvements
Review campaign conceptual directions to ensure strategic marketing objectives remain in focus
Ensure client needs are properly and efficiently staffed
Oversee the activities of direct reports (as applicable) in coordinating all digital and print deliverables on behalf of assigned brand(s)
Coach and provide feedback daily and as needed to account executives; guide direct reports in career and skills development
Work closely with supervisor and project management to monitor job costs vs. estimates
Work with account team to establish strategies for development of media plans and evaluation of their effectiveness; assist in assessment of on-going programs with client
Monitor accounts receivable and credit-worthiness of accounts
Ensure that financial management of accounts meet agency standards
Lead in agency/client contract negotiations
Seek out organic new business opportunities within your brands
Participate in Agency/Client Performance Plan reviews
Approve expense disbursements from account executives
Demonstrated strategic thought leadership
Ability to multitask in a fast-paced, high stress, deadline-driven environment
Experience presenting information, both verbally and written, to clients and senior management
Demonstrated ability to provide marketable solutions in conceiving, developing, and producing tactics
Demonstrated excellence in attention to detail and follow-through
Demonstrated problem-solving abilities, with an analytical approach
Strong organization skills, and interpersonal dynamics are necessary
Proven abilities of financial accountability (with client and agency budgets)
Ability to travel on as-needed basis
Advanced verbal and written communications skills
Product launch and new business development experience is preferred
BA/BS degree, with coursework emphasis in communications, advertising, or science
5+ years agency pharma account management experience
At least 3 years of supervisory experience with team-building skills and mentoring abilities
Demonstrated experience with multi-channel marketing, including social media
MS Office (Word, Excel and PowerPoint)
Dudnyk offers our employees a comprehensive health and wellness program (that includes medical, dental & vision coverage), free life insurance, free short-term & long-term disability coverage. We also offer a 401(k) Plan with a 20% company match. We provide the support & flexibility you need to manage your responsibilities. There are regular get-to-know-you opportunities with teammates, awesome company outings, and a fully stocked kitchen with fresh fruit and healthy snacks available throughout the day.
We believe that we have some truly amazing people here at Dudnyk. When you give individuals a place to learn and grow, and challenge them to collaborate together to produce meaningful work, the opportunities are endless...